Privacy Policy
Last updated: July 2, 2026
Reviewlytics ("the App") helps Shopify merchants analyze their product reviews. This policy explains what data we collect and how we use it.
Data we collect
- Store information: your store domain and app settings (plan, language, digest preferences).
- Review data: product reviews synced from your Judge.me account — review text, rating, product, date, and reviewer name/email as provided by Judge.me.
- Analysis results: AI-generated sentiment, themes, and summaries derived from your reviews.
How we use it
- To generate the insights dashboard and weekly digest email.
- Review text is processed by our AI provider (Anthropic) solely to produce the analysis. It is not used to train AI models.
- We never modify, publish, or share your reviews.
- We do not sell data to third parties.
Data retention & deletion
- When you uninstall the App, weekly emails stop immediately and all your store's data is permanently deleted within 48 hours via Shopify's mandatory data-erasure webhooks.
- Customer data-deletion requests (GDPR/CCPA) received through Shopify are honored automatically: reviewer personal data is erased from our records.
Sub-processors
Supabase (database hosting), Anthropic (AI analysis), Resend (transactional email), Vercel (application hosting).
Contact
Questions or data requests: onurgokce2002@gmail.com