Privacy Policy

Last updated: July 2, 2026

Reviewlytics ("the App") helps Shopify merchants analyze their product reviews. This policy explains what data we collect and how we use it.

Data we collect

• Store information: your store domain and app settings (plan, language, digest preferences).
• Review data: product reviews synced from your Judge.me account — review text, rating, product, date, and reviewer name/email as provided by Judge.me.
• Analysis results: AI-generated sentiment, themes, and summaries derived from your reviews.

How we use it

• To generate the insights dashboard and weekly digest email.
• Review text is processed by our AI provider (Anthropic) solely to produce the analysis. It is not used to train AI models.
• We never modify, publish, or share your reviews.
• We do not sell data to third parties.

Data retention & deletion

• When you uninstall the App, weekly emails stop immediately and all your store's data is permanently deleted within 48 hours via Shopify's mandatory data-erasure webhooks.
• Customer data-deletion requests (GDPR/CCPA) received through Shopify are honored automatically: reviewer personal data is erased from our records.

Sub-processors

Supabase (database hosting), Anthropic (AI analysis), Resend (transactional email), Vercel (application hosting).

Contact

Questions or data requests: onurgokce2002@gmail.com